Privacy policy

Last update: January 03, 2019

1. INTRODUCTION

2. OBJECTIVE

3. THIRD PARTY- PRIVACY POLICY

This Policy applies to KliQr Services and Products only. We do not exercise control over the sites displayed or linked from within our various Services. These other sites may place their own cookies, plug-ins or other files on your computer or mobile device, collect data or solicit personal information from you. KliQr does not control these third-party websites and we are not responsible for their privacy statements. Please consult such third parties’ privacy statements.

4. CHANGE AND AMENDMENT OF THE POLICY

We may change this Policy from time to time. If we make changes to this Policy, we will notify you by revising the date at the top of this Policy, and in some cases, we may provide you with additional notice (such as by adding a statement to the homepages of our website or mobile application or by sending you an email notification). We encourage you to review the Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

5. DEFINITIONS

For this Policy:

6. THIRD PARTY- PRIVACY POLICY

We kindly request that you carefully read through this Policy and click on the ‘Agree’ icon below, if you consent to the terms of this Policy, particularly with respect to the processing of your Personal Data. That notwithstanding, if you proceed to use any of our Platforms, Products, or Services, it will be deemed that you have provided your express consent to the terms of this Policy.

7. AGE

You must be at least 18 years old to use our Services or any of our platforms. Individuals under the age of 18, or applicable age of maturity, may utilize our platforms Services only with involvement of a parent or legal guardian, under such person’s account. Regardless, all Data which we may process shall be in accordance with this Policy and other applicable laws.

8. PERSONAL INFORMATION WE MAY COLLECT ABOUT YOU

Depending on our platforms you are engaging with or the Services we are providing to you at a time, we may collect, use, process, store, or transfer personal information such as:

As a principle, we do not collect any special categories of Personal Information. If we do collect special categories of Personal Information, we will ensure compliance with applicable law.

9. INFORMATION THAT WE COLLECT FROM WEBSITE VISITORS

We do not collect your Personal Information when you visit the website. However, to monitor and improve our website and Services we may collect non-personally identifiable information. We will not share or disclose this information with third parties except as a necessary part of providing our website and Services. We may use the information to target advertisements to you.

10. INFORMATION THAT WE COLLECT FROM TEST USERS

When you test our Services using the “Demo” part of our website, we collect both non- personally identifiable information and personally identifiable information. Information we collect include your IP address, information about your computer, and other standard web log information to monitor the test transactions. We also collect and store your email address.

11. HOW WE GET YOUR PERSONAL INFORMATION AND WHY WE HAVE IT

The Personal Information we have about you is directly made available to us when you:

12. THE LAWFUL BASIS WE RELY ON FOR PROCESSING YOUR PERSONAL INFORMATION ARE:

The Personal Information we have about you is directly made available to us when you:

13. WHY WE MAY USE YOUR PERSONAL INFORMATION

We may use your Personal Information we collect to:

14. DATA SECURITY AND RETENTION

The security of your Personal Information is important to us. We are committed to protecting the information we collect. We maintain administrative, technical, and physical controls designed to protect the Personal Information you provide, or we collect against loss or theft, as well as against any unauthorized access, risk of loss, disclosure, copying, misuse, or modification.
Other security measures include but not limited to, secure servers, firewall, data encryption and granting access only to employees to fulfil their job responsibilities.

Where you use a password for any of your Accounts, please ensure you do not share this with anyone, and the password is always kept confidential.

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of your Personal Information is protected and maintained. Transmitting information online is not entirely secure. As such, we cannot guarantee that all information provided online is secure. We would take all reasonable steps to ensure that your Personal Information is secured and well protected.

We will only retain Personal Information on our servers for as long as is reasonably necessary if we are providing Services to you. Where you close your Account, your information is stored on our servers to the extent necessary to comply with regulatory obligations and for the purpose of fraud monitoring, detection, and prevention. Where we retain your Personal Information, we do so in compliance with limitation periods under the applicable law.

15. DISCLOSING YOUR PERSONAL INFORMATION

We may disclose or share your Personal Information with third parties which include our affiliates, employees, officers, service providers, agents, suppliers, sub-contractors as may be reasonably necessary for the purposes set out in this Policy.
We only share personal information with external third parties in the following limited circumstances:

16. MARKETING

We may process your Personal Information to contact you or send you marketing content and communication about our Products, Services, or surveys. You may exercise your right to object to such contact from us or opt out from the marketing content. Please note however that if you opt-out of marketing content, we may still send you messages relating to transactions and our Services related to our ongoing business relationship.

We may ask you for permission to send notifications to you. Our services will still work if you do not grant us consent to send you notifications.

17. YOUR DATA PROTECTION RIGHTS AND CHOICES

Based on your location and applicable laws, below are the rights you have as a user in relation to your Personal Information:

18. COOKIES

Like many other websites, we use cookies to distinguish you from other users and to customize and improve our Services.

Some browsers may automatically accept cookies while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you do choose to disable cookies, it may limit your ability to use our website. For detailed information on the cookies and how we use them see our Cookie Policy.

19. SOFTWARE

If you download or use our software, such as a stand-alone software product, an app, or a browser plugin, you agree that from time to time, the software may download and install upgrades, updates, and additional features from us to improve, enhance, and further develop the software.

20. PERIOD OF STORAGE

We retain your information for as long as necessary for the purpose(s) for which it was collected. The period of data storage is also subject to legal, regulatory, administrative, and operational requirements. In the minimum, Personal Information obtained through this Platform may be stored for as long as five (5) years.

21. ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS

We may allow others to provide analytics Services on our behalf and to serve advertisements on our behalf across the Internet. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by KliQr and others, to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising targeted to your interests and better understand your online activity.

22. CROSS BORDER TRANSFERS OF PERSONAL INFORMATION

KliQr is based in Nigeria and the information we collect is governed by the Nigerian laws. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Nigeria and other countries which may not have the same data protection laws as Nigeria, but whenever we transfer or transmit your Personal Information internationally, we will ensure or take reasonable steps to ensure your Personal Information is handled securely in line with the applicable data protection laws and standard contractual clauses.

We will only transfer your Personal Information if one of the following conditions are met:

In providing you with the Services, we may rely on third-party servers located in foreign jurisdictions from time to time, which as a result, may require the transfer or maintenance of your personally identifiable information on computers or servers in foreign jurisdictions. We will endeavour to ensure that such foreign jurisdictions have data protection legislation that is no less than the existing data protection regulations in force in Nigeria and your personally identifiable information is treated in a safe and secure manner.

23. VIOLATION

If you violate the letter or spirit of this Policy, or otherwise create risk or possible legal exposure for us or attempt to violate the privacy rights of KliQr and its other users, we reserve the right to restrict your access to our Platforms. We will notify you if we are constrained to take such decision.

24. DISPUTE RESOLUTION

We are dedicated to ensuring that you are satisfied with our management of your Information. However, in the unlikely event that you have a complaint, please contact us via the details below, stating your name and details of your complaint. Upon receipt of your complaint, we will endeavor to contact you within 10 working days with a view to amicably resolving such dispute within the shortest possible time. The foregoing notwithstanding, all disputes arising from this policy shall first be resolved by negotiation. However, if parties fail to resolve the disputes amicably by such mutual consultations, parties shall further attempt to resolve the dispute by mediation. And when these methods fail, parties have the right to seek out other means of dispute resolution.

25. CONTACT US

If you have questions or concerns regarding this Privacy Statement, our security practices, or our information processing practices please contact us:

Phone: +234 8106 397 244
Email: hello@kliqr.com